Links

• 4D
• Brady
• ISBER - Resources
• Zebra
• Code Corporation
• Tech Tip archives
• Training videos library
• Printer setup videos
• Clinical and Translational Science Awards (CTSA)
• BioTillion - RFID Partners with Freezerworks
• Computype

“Besides all the obvious benefits of being optimized specifically for freezer inventory management, the real beauty of Freezerworks Unlimited is the inherent flexibility of the program. This is especially important when your accession procedures or underlying data requirements are subject to unanticipated change.”

Bar code printers

• I am getting a "Label Printer Not Responding"� error message. What should I do?
• How to "re-gap" a Zebra TLP 2844 printer gap sensor
• Can we use the bar code printer we have to print bar code labels?
• My Zebra printer displays a red or orange light – never green, and will not print.
• The port designated is not responding. Please confirm the port number and power supply to the printer.
• The print on the label from my Zebra printer is too light.
• When I try to print labels I get ERROR 29 - The value must be 1 or 0â€�.
• My barcode label won't scan.
• Connecting printer to Mac - won't print. Which port to use?
• Out of Memory error when printing labels
• My printer skips labels, resulting in many wasted labels.
• My printer (Zebra) is not working. I couldn't get the gap sensor to work; it kept changing from green to orange, never red.
• Zebra Printer Status Light Indicators
• Print a small set of labels
• The print on my label is light or incomplete.
• How to load a ZM400 Printer
• How to install a Zebra GX420t printer
• Upgraded to Windows 7, the bar code printer is having problems

Backups

• How should I perform a backup?

Connectivity

• Can we link Freezerworks with other database programs we use?
• Why can't we run standalone on a server or store the data file for standalone on a separate computer?

Customizing Freezerworks

• Can Dataworks customize Freezerworks to address specific needs?

Data file

• We want to change the location of the data file (move it to a different drive or computer). How do we redirect the program to a new location?
• "File Not Found" message after making a backup

Error messages

• Access to specified device, path, or file is denied.
• Cannot find .ini file.
• The resource cache file cannot be created.
• No more room to save the record or Segment is locked
• Error 9939. External routine not found.
• An interruption has occurred while flushing the data to disk. Please run 4D Tools.
• Out of Memory error when printing bar code labels.
• An attempt has been made to save non-unique data to a table with a unique field.
• Not enough space in your data segment to allocate a new data segment.
• The form could not be loaded.
• Network Errors –10030, -10031 and -10033
• The service did not respond to the control request in a timely fashion.
• Error 1

Importing data

• Error message contains: The destination string is smaller than the source
• What delimiter settings should I use when importing data?
• How can I use Import to update aliquot data in Freezerworks?
• Freezerworks closes when I select the file to import.

Labels

• What is the difference between the 1ml portrait and landscape labels?
• Do you have labels that stick to frozen vials?
• Do you offer wraparound labels smaller than the 1 ml vial size?
• Do you have labels for slides?

Networking

• Access to Freezerworks over the network is slow. What can I do to improve performance?
• Error 10002. The database cannot be used
• Can you register Freezerworks as a Service?
• Error 10001. The connection to the database has been disrupted.
• Can I have both Mac and Windows clients accessing Freezerworks Server?
• I am not able to get a connection on the client. What should I do?
• Is a desktop computer sufficient to use as a server or do we need a true server?
• Can Freezerworks Server be used with Terminal Service?
• What Port Number does Freezerworks use?
• Error message: "Register as a service could not be done because the Database Access path contains spaces.â€�

Quality assurance

• Is Freezerworks FDA Title 21 CFR Part 11 Compliant?
• Does Freezerworks meet GMP standards?

Reports

• Can we create our own reports?

Scanners

• I switched the scanner to a different client computer, and now it doesn't read the bar code. It beeps as if it will, but does not enter anything into

Installation

• Downloading Freezerworks 5.5 getting "open with" prompt
• When starting Freezerworks or Freezerworks Unlimited for the first time after installation, the program flashes on the screen and then quits.
• Is Freezerworks compatible with Macintosh Leopard (10.5)
• How much does Freezerworks cost?
• Is Freezerworks compatible with Mac OS X Lion?

Tech tip archives

• Import Tips
• Backing Up to a UNC Path
• Searching Freezer Subdivisions
• Enter and Search for Barcodes

Performance

• How Can I Improve Search Speed?

Configuring Freezerworks

• Why can't the Field Type be changed on User--Defined Fields?