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“We have four LN2 tanks and one ultra low freezer. Freezerworks is great for keeping track of our product distribution.”

  Carol Burke MT (ASCP)
Bone Marrow Transplant Laboratory, University of Louisville Hospital
 

Freezerworks FAQ


Out of Memory error when printing labels

I installed Freezerworks. I downloaded and installed the Windows driver for the Zebra/Brady printer. Now when I try to print bar code labels, I get an Out of Memory error and the program shuts down.

We suggest you remove the printer drivers and make sure the COM port is not assigned to anything else.  Freezerworks does not use the Zebra or Brady manufacturer printer drivers.

After removing the printer driver, disable and enable the COM port the driver was installed to in order to clear and reset it (Start-Control Panel-System-Hardware-Device Manager-Communications Port.  Highlight the Com Port being used and then select Action: Disable and then Action: Enable).

 


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