Links

• 4D
• Brady
• ISBER - Resources
• Zebra
• Code Corporation

"We use Freezerworks for a large multi-center study involving collection of several different types of samples including whole blood, genomic DNA, serum, plasma and buffy coats collected at several time points. Over 130,000 samples are stored in several types of freezers at many sites, each with their own particular layout. Each center found Freezerworks easy to set up and get running. A major advantage was the ability to set up several formats of data entry and then provide the formats to all sites. The reporting system is seamless and easy to follow. Staff training time was short and any questions were quickly and accurately answered by support personnel. For one major grant, reviewers intensively queried our mechanism for tracking samples. As soon as they heard we used Freezerworks the queries ended and the grant was funded. We love it."      

Out of Memory error when printing bar code labels.

This occurs when the label printer's Windows printer driver has been installed with the same COM port Freezerworks uses. Because Freezerworks does not use the printer driver, this creates a conflict that causes the error. The problem is resolved by removing the printer driver, disabling and re-enabling the COM port.
It is important to note that when this error occurs, any data recently stored in Freezerworks after logging into the system and receiving this error may be lost. This is because the data is still residing in the memory cache and has not yet been written to the hard drive. It is important to follow the procedure to disable and re-enable the COM port anytime after you use the label printer driver and before using the Freezerworks bar code label system.